As a Change & Innovation Consultant/Senior Consultant, you will play a critical role in helping organizations successfully navigate transformation by driving adoption, engagement, and sustainable change. You will support high-impact consulting engagements focused on organizational change, innovation enablement, and transformation delivery across people, process, and technology initiatives.
You will work closely with client leadership and project teams to assess readiness, design change strategies, and execute structured change management plans using established methodologies such as ADKAR, Prosci, and Kotter’s 8-Step Model. This role requires strong analytical thinking, facilitation skills, and the ability to translate strategy into actionable change initiatives that deliver measurable business outcomes.
Key Responsibilities
Client Engagement & Change Delivery
- Lead or support change management workstreams across complex transformation initiatives.
- Partner with clients to assess organizational readiness, stakeholder impact, and change risks.
- Design and execute change strategies that drive awareness, desire, knowledge, ability, and reinforcement using the ADKAR model.
- Apply Prosci and Kotter’s 8-Step Model to structure and guide change initiatives from planning through sustainment.
- Develop practical, people-centered solutions that enable adoption and long-term success.
Change Strategy & Execution
- Create and manage integrated change management plans, including stakeholder engagement, communications, training, and reinforcement strategies.
- Identify and address resistance to change through targeted interventions and leadership coaching.
- Support innovation initiatives by enabling new ways of working, mindsets, and behaviors.
- Track and measure change effectiveness using defined metrics and feedback mechanisms.
Project Management & Facilitation
- Drive change-related project plans, milestones, and deliverables while managing risks, issues, and dependencies.
- Facilitate workshops, design sessions, leadership alignments, and training sessions to support change and innovation adoption.
- Coordinate with cross-functional teams including strategy, technology, and operations to ensure alignment.
Advisory & Thought Leadership
- Act as a trusted advisor to clients by providing change management expertise, industry best practices, and structured guidance.
- Contribute to the development of organizational change frameworks, governance models, and innovation playbooks.
- Support internal initiatives through knowledge sharing, methodology development, and continuous improvement.
Communication & Stakeholder Management
- Communicate clearly and effectively with stakeholders at all levels of the organization.
- Build strong client relationships grounded in trust, credibility, and results.
- Prepare and deliver executive-ready presentations, status updates, and recommendations.
Qualifications
- Bachelor’s degree in Business, Organizational Development, Psychology, Engineering, Information Systems, or a related field; MBA or advanced degree preferred.
- 5+ years of experience in consulting, change management, transformation, or related professional services roles.
- Hands-on experience with ADKAR, Prosci, Kotter’s 8-Step Model, and other change management methodologies.
- Strong analytical, problem-solving, and critical-thinking skills.
- Proven ability to manage work streams and deliver high-quality outcomes in dynamic environments.
- Excellent written and verbal communication skills with the ability to influence stakeholders
- Experience supporting digital transformation, process improvement, or innovation initiatives preferred.
- Comfort working in ambiguous environments and adapting to evolving client needs.
Skills & Attributes
- Some knowledge of change management methodologies including ADKAR, Prosci, and Kotter’s 8-Step Model.
- Ability to design and execute structured change strategies that drive adoption and sustained outcomes.
- Excellent facilitation and communication skills across all stakeholder levels.
- High emotional intelligence with the ability to anticipate and manage resistance to change.
- Collaborative, adaptable, and results-oriented approach in fast-paced environments.
